Your Professional Tyler Plumbers

Rudd's Reviews

Past Customers Speak Their Mind

Do you know why Rudd Plumbing remains as the go-to plumber throughout East Texas? It is because we take care of our customers like family. From routine maintenance to complex plumbing jobs such as a whole-house repiping or bathroom remodeling, we provide high-quality services at fair, upfront prices every time. We are also available 24 hours a day, 7 days a week for any plumbing emergency.

Don’t believe us? Take a look at what your friends and neighbors are saying about us. We are confident that even before you finish reading all the testimonials below, you will be reaching for the phone to schedule a service with us.

Have you recently received a service from us? Tell us about your experience! Positive or negative, we want to read what you think about us so we can either continue our usual processes or make some improvements as necessary.

Leave A Review
Thank you for living up to your reputation and the referral we received.

“This past Friday...and Tuesday...we had two of your plumbers at our home to reroute our entire hot water system... they were true gentlemen. Thank you for living up to your reputation and the referral we received to use Rudd Plumbing. We were extremely pleased with the work ethics of these men and how well they conducted themselves while in our home. We have had many contractors in our home over the years, especially plumbers to work on our broken pipes, but have never had a finer crew. Granted, we had a difficult house to work in since it has a very low pitch roof and the plumbing was older, but this didn't stop these men from working with it without any complaints or hesitations. One was delegated to do the crawling in the attic (which has minimal crawl space) but he went back and forth too many times to count, but he did it well and the two men worked very well together...I really wanted you to know that we were 100% pleased with these men and how well they presented themselves and how well they did the job and maintained an orderly work area. We have not hesitated to refer Rudd Plumbing to others and will continue to do so. Thank you for having a reputable company here in Tyler that you can truly be proud of your staff.”

Joni & Tony F.

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  • The guys have always been competent, polite and neat.

    “I have nothing but good things to say about Rudd Plumbing. We have been using them for years. The guys have always been competent, polite and neat. Even wear booties over their shoes to keep from tracking into the house. It's the little things to me that adds up. I'll be calling them again for my next plumbing need.”

    Linda H.

  • Not only was Danny courteous and professional, he took great care to maintain his work area.

    “I would like to take the opportunity to commend you on your choice of employees. Recently, one of your foremen, Danny Gomez, was here doing maintenance on the sprinkler heads in our building. Not only was Danny courteous and professional, he took great care to maintain his work area. Generally when dealing with service companies the individuals representing them are not professional and lack the integrity to be a true representation of the business…I don’t think customers accentuate on things a business is doing right so I just wanted to profess my gratitude to you for hiring valued employees like Danny. ”

    Shane M.

  • I have used them throughout the years, and am very pleased with their work and their personnel.

    “I would like to recommend Rudd Plumbing for your plumbing needs. I have used them throughout the years, and am very pleased with their work and their personnel. Their technicians are polite, careful of your interior, and their work is guaranteed. I hope you will give them a try.”

    Sue T.

  • The repair was fast, they were very polite and extra sweet to talk with my busy toddlers who wanted to know what they were doing.

    “We had a leak in our master shower that was draining into a bedroom and soaking the carpet. Jason was very kind and quick to identify the issue. They had to order a part to complete the repair but he let us know ahead of time when it would be in and he made a temporary solution so the leak would do no further water damage in my son's bedroom. The repair was fast, they were very polite and extra sweet to talk with my busy toddlers who wanted to know what they were doing. Great costumer service. Would highly recommend.”

    Aubrey L.

  • Thank you for being reliable and local.

    “Appreciated very prompt courteous professional service! Have never had a problem dealing with Rudd Plumbing. Thank you for being reliable and local.”

    Laura H.

  • Thank you for living up to your reputation and the referral we received.

    “This past Friday...and Tuesday...we had two of your plumbers at our home to reroute our entire hot water system... they were true gentlemen. Thank you for living up to your reputation and the referral we received to use Rudd Plumbing. We were extremely pleased with the work ethics of these men and how well they conducted themselves while in our home. We have had many contractors in our home over the years, especially plumbers to work on our broken pipes, but have never had a finer crew. Granted, we had a difficult house to work in since it has a very low pitch roof and the plumbing was older, but this didn't stop these men from working with it without any complaints or hesitations. One was delegated to do the crawling in the attic (which has minimal crawl space) but he went back and forth too many times to count, but he did it well and the two men worked very well together...I really wanted you to know that we were 100% pleased with these men and how well they presented themselves and how well they did the job and maintained an orderly work area. We have not hesitated to refer Rudd Plumbing to others and will continue to do so. Thank you for having a reputable company here in Tyler that you can truly be proud of your staff.”

    Joni & Tony F.

  • Thanks for a job well done and you have earned a customer for life with your fair pricing and willingness to provide that little extra to assure customer satisfaction.

    “We are sometimes very quick to write to complain about poor service but seldom acknowledge that which is excellent. Last year I needed your service for a minor repair which was handled quickly and professionally. A couple of weeks ago I needed the same repair ... I knew the repair was not under the warranty and hoped the repair would not cost as much as it did last time. Your repair technicians Jonathon & Chris showed up to do the work on schedule and made the repair quickly, cleanly and professionally. My expectations were not only met but were exceeded. As a retired...sales rep in Tyler for 23 years, I know that level of service is hard to achieve and doesn't come without extensive training and a commitment to customer satisfaction from the top down. Thanks for a job well done and you have earned a customer for life with your fair pricing and willingness to provide that little extra to assure customer satisfaction. Thanks again.”

    Mike F.

  • Thank you again for your dedication to service, it shows through your employees!

    “This week I had Jonathon and Troey in my home for the repair of some faulty faucet work…They were kind and professional and also worked around my scheduling problems I was having that morning. I appreciated their flexibility with regard to timing very much and their diligence to quality work and excellence. I’ve had Rudd come out a few times and each time have been very impressed with your employees. Thank you again for your dedication to service, it shows through your employees!”

    Wendy V.